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SERVICE & MAINTENANCE

See how the working day adds up.

GPS fleet tracking, connected video and driver information for plumbing, electrical, maintenance and field service businesses.

Whether your teams attend emergency callouts, scheduled appointments or regular maintenance visits, see who attended, when they arrived and how long they stayed.

Connect vehicle activity with your job schedule to understand delays, investigate unexplained visits and make better use of the working day.

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Your team. Your working day.

Job visibility

Know where your team is.

See live vehicle locations and status across your operation. Fast searches, filters and groups help your office find the right vehicle and check progress when a customer calls.

When an urgent job comes in or an appointment runs over, use location and vehicle activity to help decide how to respond.

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Live fleet locations

Know when vehicles arrive or leave.

Set geofences around depots, regular customers and work locations. Arrival and departure alerts help your office follow visits without continually watching the map.

Answer questions about a visit.

Look back through journey history to establish when a vehicle arrived, how long it remained and when it left. Give your team useful context when a customer queries attendance or the timing of a visit.

Compare the schedule with the working day.

Connect roadstream with your job management or scheduling system to compare planned appointments with actual vehicle visits.

Review arrivals against booking windows, identify visits that ran longer than planned and investigate stops without a matching job. Bring the schedule and vehicle activity together so your team can understand where the day differed from the plan.

Our in-house software team can shape the integration around your systems and the questions your operation needs answered.

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Scheduled jobs & vehicle visits

Productivity & vehicle use

Understand where the time goes.

Review time spent travelling, at customer premises and between jobs. Identify recurring delays and visits that need a closer look, helping your team improve scheduling and make better use of the working day.

Use on-screen information, reports and scheduled emails to share findings with the people who can act. Export reports when you need to work with the data elsewhere.

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Time on site & activity reports

Investigate unexplained activity.

Compare vehicle visits with booked work to identify activity that needs clarification. Driver ID and journey history help your team follow up with the right person and distinguish authorised changes from potential misuse.

Know when vehicles are used outside working hours.

Set alerts around working hours and site boundaries to flag unexpected use. Review where a vehicle went, when it was used and who was driving.

Give your team the information to investigate unauthorised private work or other activity outside your agreed vehicle-use policy.

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Vehicle use & journey history

Identify avoidable idling.

Review where engines are left running and for how long. Tailor reporting around shifts, breaks or site routines to highlight fuel use worth investigating.

Drivers & checks

Know who was behind the wheel.

Use Driver ID to connect journeys and driving events to the person driving, even when vans are shared between teams.

Answer questions about vehicle use and make sure feedback reaches the right person.

Support safer driving between jobs.

Busy schedules and emergency callouts can put pressure on drivers. Review speeding, harsh braking and acceleration to identify patterns and support focused coaching.

Where connected video is fitted, see the circumstances behind an event. Optional AI cameras can flag signs of tiredness, distraction and handheld phone use, with in-cab warnings to help drivers respond in the moment.

Explore AI video insights
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Driver safety & event review

Make checks fit your fleet.

Create walk-around checks around the vehicles your teams use. Management can build forms with simple drag-and-drop tools, choose what needs checking and set the order drivers complete them in the roadstream app.

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Vehicle checks in the roadstream app

Video evidence

Your name is on the van. Get the facts behind a complaint.

A complaint about driving or an allegation of damage can quickly become a concern for your business when your branding is on the vehicle.

Connected video helps you establish what happened, defend your driver when a complaint is unfounded and address behaviour that falls below your standards.

Find relevant footage using the vehicle’s journey, time and location, then share a link with the people who need to see it.

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Connected video evidence

When the time is unclear.

A customer or member of the public may report an incident without knowing exactly when it happened. Review a condensed time-lapse of the journey to identify the relevant moment, then request a short clip to examine in detail and share.

An extra pair of hands when you need it.

The roadstream platform gives your team the tools to find, download and share footage. But when an incident needs attention and jobs still need coordinating, call us.

We’ll help find the relevant footage and send you a shareable link, leaving your team to focus on dealing with the situation.

Our concierge service is available to all customers for occasional requests.

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