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PASSENGER TRANSPORT

A clearer picture of every passenger journey.

GPS fleet tracking, connected video and driver information for coach, bus, minibus and private-hire operators. From scheduled services and private tours to home-to-school transport and services for vulnerable adults, keep your traffic office informed and understand what happens on the road.

Choose tracking, video or a combination of tools to suit your vehicles and the services you run.

White passenger coachSmaller passenger vehicle for private hire and home-to-school transport

Fleet visibility

Keep the traffic office informed.

See live vehicle locations and status across your operation. Fast searches, flexible filters and vehicle groups help your team find the right vehicle and follow its progress.

When a service is delayed or plans change, get the information to respond without repeatedly calling the driver.

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Your fleet, in view

Answer questions about the journey.

Look back through journey history to check routes, stops and arrival and departure times. Establish when a vehicle attended a school, pickup point or destination, and understand where delays occurred.

Know when vehicles arrive or leave.

Set up geofences around depots, schools, venues and other locations. Arrival and departure alerts help your traffic office follow progress without continually watching the map.

Share location with the people who need it.

Customers and coordinating teams may need visibility of the services you run for them. API integrations let you share roadstream location data with the systems they use, helping keep people informed without another phone call.

We can also explore bringing information from compatible existing tracking systems into roadstream, giving your traffic office a more complete view of a mixed fleet.

LOCATION DATA SHARING
roadstreamAPI ↓Customer or booking system

Illustrative connection. Compatibility and integration scope agreed around your systems.

Connect the plan with the working day.

Your booking and duty systems describe the plan. roadstream shows vehicle activity on the road.

Our in-house software team can help connect the two, bringing actual departures, arrivals and time on site into the reports and workflows your operation needs.

Drivers & checks

Know how much driving time remains.

Can a driver complete another journey before running out of hours? See driving time and remaining hours on screen alongside vehicle activity.

Help your traffic office allocate work, plan relief and respond when delays affect the day.

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Drivers’ hours

Manage tachograph downloads remotely.

Download tachograph data remotely, reducing the need to bring vehicles back to base for manual collection.

Know who was behind the wheel.

Vehicles change hands between school contracts, private hire, tours and relief duties. Use tachograph card identification to connect journeys and driving events to the driver responsible.

Other Driver ID options are available for minibuses, support vehicles and cars without a tachograph.

Make checks fit the vehicle.

A coach, bus and private-hire vehicle need different checks. Management can create vehicle-specific walk-around forms with simple drag-and-drop tools, choose what needs checking and set the order drivers complete them in the roadstream app.

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Vehicle checks

AI & connected video

Address risky driving before it becomes a passenger complaint.

Optional AI cameras can flag handheld phone use, signs of tiredness and distraction, giving your team the opportunity to review and address concerns early. In-cab warnings help drivers respond in the moment.

Review relevant footage to understand the circumstances and support a focused conversation with the driver.

Explore AI video insights
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Driver safety

Focus on the events that matter.

Camera AI can also identify smoking and a seatbelt not being worn. Configure detection thresholds and warning settings around your requirements, helping reduce unnecessary alerts.

Give drivers a way to flag an event.

A near miss, boarding incident or concern on the journey may need attention even when no automated alert is triggered. A driver event button lets the driver mark an event for later review.

Respond to complaints with the facts.

A driving complaint, disputed incident or concern during boarding may need more than a location on a map.

Use the vehicle’s journey, time and location to find relevant footage from the road, passenger area or other fitted cameras. Share a link with the people who need to see the evidence.

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A clearer view of the journey

See what’s happening now.

Open live video when your team needs a clearer picture of a situation. For a quick glance through the windscreen, request a snapshot through the vehicle’s map tooltip without opening a live stream.

Find the moment when the time is unclear.

A passenger may report something without knowing exactly when it happened. Review a condensed time-lapse of the journey, identify the relevant moment, then request a short clip to examine in detail and share.

Camera coverage that fits the service.

Choose camera views around the vehicle, entrance and passenger areas to suit the work you do. A coach, double-decker bus and smaller home-to-school vehicle may each need a different arrangement.

Combine forward-facing, driver-facing, saloon, entrance, side and rear views as appropriate. In-cab monitors help drivers see around the vehicle, while connected video gives the office access to relevant footage.

Coach with numbered example camera positions123456
Example camera positions
  1. Forward-facing
  2. Driver-facing
  3. Saloon / passenger area
  4. Entrance
  5. Side
  6. Rear

Illustrative positions only. Select the views appropriate to your vehicle and service; not every vehicle needs every camera.

Already have cameras? You may not need to replace them.

Add a connected dashcam alongside your existing system, or upgrade to a roadstream connected DVR while retaining compatible cameras and wiring. We’ll help you choose the right approach for your vehicles.

Give drivers privacy during breaks.

Optional privacy mode disables live streaming and video downloads from the driver-facing camera when drivers are on a break. Other camera views remain available.

Support & reliability

Check the footage, not just the connection.

Scheduled checks retrieve snapshots from stored footage, testing the path from recording to retrieval. AI compares each camera’s view with the previous day to identify material changes, such as an obscured view, a shifted camera or a lens that needs cleaning.

Spot issues that a device reporting “online” might not reveal, before you need the footage.

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Another perspective

A busy traffic office. An extra pair of hands.

Your team is allocating vehicles, arranging relief and responding to changes. When an incident or complaint comes in, finding the footage becomes another priority.

The roadstream platform gives you the tools to find, download and share video yourself. But when you need help, call us. We’ll help find the relevant footage and send you a shareable link, leaving your team to keep services running.

Our concierge service is available to all customers for occasional requests.

Give management the events worth reviewing.

Tell us which behaviours or situations need attention. Our enhanced concierge service combines server-side AI with human-in-the-loop review to look for relevant events in captured footage.

Human checks add context and reduce noise, helping your team focus on actionable findings, with commentary where useful. Your management team decides what action to take.

Available as an additional paid service, with scope agreed around your requirements.

Read about our concierge services

Developed and hosted in the UK.

When your work involves children or vulnerable adults, how passenger information and footage are handled matters.

The roadstream platform is developed and hosted in the UK. We provide a Data Processing Agreement (DPA) setting out our responsibilities for handling personal data on your behalf.